Returns & Refund

We want you to feel confident shopping with Slab Beauty. Please review our return and refund policy below before initiating a return.

Returns Eligibility

We accept returns on new, unused, and unopened products within 30 days of purchase for a full refund to the original form of payment.

To be eligible for a return, all of the following conditions must be met:

  • The product must be unused and unopened
  • Original packaging and safety seal must be fully intact
  • Products with opened, broken, or removed seals are not eligible for return
  • A valid proof of purchase is required
  • Return shipping costs are not covered by Slab Beauty unless the item is defective or incorrect

For hygiene and safety reasons, any product with a broken or tampered seal cannot be returned, even if the product has not been visibly used.

Non-Returnable Items

We cannot accept returns for:

  • Products with opened or damaged seals
  • Used or tested cosmetic products
  • Items missing original packaging or components
  • Final sale items (if applicable)

Defective or Damaged Items

If you receive a defective, damaged, or incorrect item, please contact us through our Contact Form within 7 days of delivery.
 Once verified, we will provide instructions for a replacement or refund at no additional cost to you.

Third-Party Purchases

Purchases made through third-party platforms (including Instagram, Facebook, TikTok, or other marketplaces) are subject to the return and refund policies of the original platform and must be handled directly through them.

Return Review & Approval

All returns are subject to review and approval by Slab Beauty.
 We reserve the right to:

  • Limit or deny returns in cases of excessive or suspected abuse
  • Request additional verification (such as a government-issued ID) to prevent fraud

Items returned without approval may not be returned to the sender.

Parcel Forwarding Services

We are unable to offer refunds or replacements for items reported as missing or damaged when delivery confirmation shows the package was successfully delivered to a parcel forwarding service.